Winebow Insider
Join us behind the curtain and Become a Winebow Insider. Ron Edwards, Director of Wine Education is your tour guide as we explore the people, brands, and trajectory of Winebow Fine Wine + Spirits. Grab your backstage pass and meet us on the inside.
Winebow Insider
Customer Service Professionals
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Ron Edwards
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Season 1
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Episode 9
Join us behind the curtain and Become a Winebow Insider. This is a conversation about offering world-class service and the realities of this essential department. Ron is joined by Diane Marlow SVP, Customer Service, Linda Anderson VP, Administration, Valerie Colon-Moore, Manager, Caitlin Duffy, Imports Customer Service, and Jackie Scarola, Wholesale Customer Service. It was recorded in January of 2023. Listen in to learn about the roles and goals of our Customer Service team at Winebow Fine Wine + Spirits.
